Email SCAMS

Email Scams mean fake emails that aim to trick the recipients into giving up their sensitive and/or personal information such as bank account number, internet banking login credential (such as usernames, Passwords) etc.

How do you identify an e-mail message as scam?

  1. The message is sent from a public email domain and not from the company's registered domain. Example: Email from Bank of China Malaysia staff that is not sent via “@Bankofchina.com.my” domain.
  2. The sender's domain name is misspelt. Example: The sender's email address ends with “@Bunkofchina.com.my”.
  3. The email content is poorly written. Example: Email is not structured properly, misspelling or contains obvious grammar mistakes.
  4. It includes suspicious attachment(s) or hyperlink(s).
  5. The email message creates a sense of panic or pressure, with the aim of manipulating the recipient into taking immediate action (including but not limited to disclosing his/her personal / sensitive information) without thinking rationally.