Phone Scam

Fraudsters deceive victim into believing they are speaking to a bank staff, officers of a trusted company or government department.

Type of Phone Scam

• Parcel Scam  - Fraudsters pretend to be a staff of courier company, claiming that you have an undelivered parcel and you need to call a phone number or click on a link in text messages to arrange delivery.

• Transaction Alert Scam - Fraudsters impersonate bank officer, claiming that fraudulent activity found on your bank account and request for your confidential information such as PIN and password.

• Debt Collection Scam - Fraudsters impersonate collection officer to trick you into repaying debts that have already been paid or do not even exist.

  How to protect yourself?

• Do not give out your personal or financial information to unfamiliar caller.

• Make sure you have been given written notice with information about the debt before repayment.