Beware of fake apps

How does it work?

  • Scammers advertise highly discounted products on social media. Buyers are directed to install a fake app from an unknown URL on their phones, sent by the scammer.
  • When victims input personal and banking details into the fake app for payment, the banking details are then sent to the scammers.
  • Scammers might also pose as banks or government authorities, sending phishing emails or SMS to deceive victims into downloading an app that appears to be legitimate.
  • Once downloaded, the app will request various permissions, allowing scammers to potentially gain full access to your phone. When this happens, scammers are able to take control of your device. Thereafter, the scammers will access to your online banking account to transfer your funds out.

How to protect yourself.

  • Never install application from SMS, Email, social media, websites, hyperlinks and other unknown sources.
  • Only install application from official or trusted platforms such as Apple App Store, Google Play Store or Huawei AppGallery official store.
  • Never enter your personal and banking details in any suspicious apps or websites.
  • Do not click any suspicious links in SMS which was received from unknown party.
  • If you suspect you have fallen into the fake apps incident and your banking details are compromised, activate Kill Switch (i.e. Quick Lock) immediately via internet banking or mobile banking to temporarily block your account.
  • Uninstall the apps, change your internet banking password and report to the bank at 03-20595566 immediately.
  • Alternatively, you may contact National Scam Response Centre hotline at 997 (between 8am to 8pm daily including weekend and public holiday) if you having difficulties in contacting our bank.