Phone Scam

Fraudsters deceive victim into believing they are speaking to a bank staff, officers of a trusted company or government department.

Type of Phone Scam

• Parcel Scam - Fraudsters pretend to be a staff of courier company, claiming that you have an undelivered parcel and you need to call a phone number or click on a link in text messages to arrange delivery.

• Romance scam - Fraudsters take advantage of people looking for romantic relationship, express strong emotions for you and request for money, gifts or personal information.

• Macau Scam - Fraudsters impersonate officer of a trusted company, magistrate court, PDRM, LHDN, BNM or any other government departments claiming that you have an unclaimed reward or request you to transfer money to a third party to avoid being blacklisted or having your bank account frozen.

• Transaction Alert Scam - Fraudsters impersonate bank officer, claiming that fraudulent activity found on your bank account and request for your confidential information such as PIN and password.

• Debt Collection Scam - Fraudsters impersonate collection officer to trick you into repaying debts that have already been paid or do not even exist.

How to protect yourself?

• Do not give out your personal or financial information to unfamiliar caller.

• Make sure you have been given written notice with information about the debt before repayment.

• Fraudster might ask you to pay taxes of fees in advance for financial relief, job or prize. Do not pay upfront for a promise.