Rewards Scam

Scammers Impersonating as e-commerce platform staff to deceive victim into providing their banking credential in order to claim the cash rewards or lucky draw prizes that offered by e-commerce platform.

How does it work? 

  • Scammers impersonating as e-commerce platform staff and use messaging platforms or phone call to approach victim.
  • The scammers would claim that there were issues with the victims’ accounts or claim there is payment discrepancies in the victims’ purchases.
  • Scammers may also claim that the victims had won a prize from their e-commerce platform. 
  • Scammers will request victim to provide their e-commerce platform account login details, credit/debit card details and one-time password (OTP) in order to rectify the issue or to claim the prize.
  • Victims would only realised that they had been scammed when they discovered there are unauthorised transactions made to their credit or debit card.

How to protect yourself?

  • Please contact the e-commerce platform by referring to the contact number on their official website to verify the offer before you take any actions. 
  • Do not share your banking detail, password, OTP, and PIN to anyone including BOCM staff, Bank Negara Malaysia, Royal Malaysia Police, or any other authorities.
  • Report to bank at 03-20595566 immediately if you suspect or have fallen into the rewards scam incident and your banking details are compromised.
  • Alternatively, you may contact National Scam Response Centre hotline at 997 if you having difficulties in contacting our bank.