Secure Your Transactions: Authenticate Debit Card E-Commerce Transactions via BOCM Mobile Banking App

Dear Valued Customers,

Please be informed that the SMS One-Time-Password (OTP) will be replaced with Transaction Authentication via BOCM Mobile Banking App. Authentication option of SMS OTP or Transaction Authentication via BOCM Mobile Banking App is available for cardholder to choose during transition period until 22/11/2025. Transaction Authentication will be the only authentication method to approve all Debit Cards online purchase transactions (E-commerce/Card-Not-Present), effective 23/11/2025. This security enhancement is to reduce the risk of fraud and scams.

Not yet a user of BOCM Mobile Banking App? Walk into any of our branches near you and register now. Download the Mobile Banking App in phone app store (Apple App Store/Google Play Store/Huawei Gallery).

To approve your online transaction follow these steps:

1.       Login to BOCM Mobile Banking App

2.       Tap the “Transaction Authenticate” on the home page

3.       Verify using Soft Token/eToken and Approve the Transaction

Click here to view the Frequently Asked Questions (FAQs).