Before you proceed to register and activate BOC Soft Token, please ensure that your eToken is valid and prepare your Mobile Banking login password.

Kindly click here to know more details. 

BOC Soft Token is a digital security token integrate into your Bank of China Malaysia’s (“BOCM”) Mobile Banking app. It allows you to authenticate your Mobile Banking transactions easily by key-in 6-digit BOC Soft Token PIN that is created by you. This 6-digit BOC Soft Token PIN must always be kept secret and never by disclosed to anyone.

BOC Soft Token allows you to authenticate your Mobile Banking app transactions without the need to carry eToken.

All BOCM Mobile Banking users that are using the app version (6.0.2) and above that operates on a supported version of the phone’s Operating System with a valid/active eToken and Mobile Banking app login password.

Yes, kindly ensure you are using the latest version of the Mobile Banking app to ensure a seamless experience.  If you are unable to update the app via the app store, kindly uninstall the app, restart your mobile device and reinstall the app from the app store.

Yes, in the event your BOC Soft Token is locked/reinstall Mobile Banking app, you will need to re-activate BOC Soft Token by going through the activation steps and eToken is required for authentication purpose. Also, if you would like to use eToken as security tool for a certain type of transaction or certain amount, you will need to have eToken with you.

If you own any active BOCM Debit Card, you can reset your Mobile Banking app login password via “Forgot Username or Password” feature (below login button) that is available on the login page.