Personal Mobile Banking App Security Notice

  1. Be kept confidential of your Username and Password, not be divulged to anyone.
  2. Ensure E-Token is kept secure, safe, undamaged and do not share with anyone.
  3. Never use public internet or network for online banking.
  4. Only use official Mobile Banking application from an official apps store or official Bank of China website.
  5. Do not leave your phone unattended during mobile banking session.
  6. Always log out from your mobile banking application or online banking account and close the browser when you have finished.
  7. Be alert to the SMS notification received on your registered mobile phone.
  8. Don’t click on suspicious SMS link from your mobile phone.
  9. Avoid downloading untrusted application; these may incorporate malware and viruses that pose a treat to your mobile phone.
  10. Please do not install your mobile banking on “root” or “jailbreak” the device, as this could compromise mobile device security.