Bank of China (Malaysia) Berhad (BOCM) is committed to the highest level of integrity from its employees in all dealings. Any illegal, unethical or questionable practices by BOCM’s employees will be treated seriously. 

This policy provides an avenue for all employees of BOCM and its contractors, consultants, suppliers, interns, customers and members of the public to report their concerns about any illegal, unethical or questionable practices by BOCM’s employees in confidence and without the risk of reprisal.

Any illegal, unethical or questionable practices including but NOT limited to:

• Fraud;
• Bribery and Corruption;
• Criminal offence;
• Money laundering, financing of terrorism, tax evasion, financing of proliferation of weapons of mass destruction or violation of sanctions requirements;
• Non-compliance with regulatory requirements or internal procedures; and
• Any breaches of staff’ Code of Conduct as per the Bank’s policy.

BOCM is committed to provide the whistleblower protections as outlined under the Whistleblower Protection Act 2010. The following protections will be accorded to a whistleblower who makes a disclosure of concern in good faith:

• Confidentiality of identity;

• Immunity from civil and criminal liability for the disclosure made; and

• Protection from detrimental action.

Potential whistleblowers are also reminded that there may be instances wherein their protection would be revoked or excluded. The whistleblower protection does not extend to the following circumstances:

• Where the concern reported are:

  - Frivolous or vexatious;

  - Principally questioning the merits of government policy, including the policy of a public body;

  - Known to the whistleblower to be false or untrue; or

  - Made solely or substantially to avoid dismissal or other disciplinary action;

• Where the whistleblower has participated in the improper conduct so disclosed;

• Where the whistleblower commits an offence under the Whistleblower Protection Act 2010;

• Where the disclosures of improper conduct which contain information specifically prohibited from being disclosed under any written laws.

Whistleblower can report the concerns in writing to the communication channels as set out in the table below:

Alternatively, the whistleblower can report the concerns to the regulators or law enforcement agencies directly such as Bank Negara Malaysia, Malaysian Anti-Corruption Commission, Royal Malaysia Police etc.

Whistleblowers are advised to make their concerns in writing and to provide sufficient details which include the following:

• Details of the staff involved such as name, designation and department/ branch;

• Details of the concern raised such as when and where the allegation happened, description of concern and supporting evidence if any.

   

  Whistleblowing Form

Whistleblowers are encouraged to provide their identities or contact details to facilitate the Bank to clarify or obtain further information for investigation purposes.  Once the investigation is completed, whistleblowers will be notified by the designated person on the outcome of the investigation and action taken, if any.

Any person who elects to remain anonymous is advised that no whistleblower protection will be accorded and the Bank’s ability to investigate the allegation is limited to the extent of the contents of the report received by the Bank.

BOCM reserves the right to amend this Policy from time to time.