Phone Scam

Fraudsters deceive victim into believing they are speaking to a bank staff, officers of a trusted company or government department.

Type of Phone Scam

  • Parcel Scam - Fraudsters pretend to be a staff of courier company, claiming that you have an undelivered parcel and you need to call a phone number or click on a link in text messages to arrange delivery.

  • Romance scam - Fraudsters take advantage of people looking for romantic relationship, express strong emotions for you and request for money, gifts or personal information.

  • Macau/ Phone Scam - Fraudsters impersonate officer of a trusted company, court, PDRM, LHDN, BNM, NSRC or any other government departments authorities to trick you into disclosing your personal banking details, surrendering your debit /ATM card or transfer money into another third-party account.

  • Transaction Alert Scam - Fraudsters impersonate bank officer, claiming that fraudulent activity found on your bank account and request for your confidential information such as PIN and password.

  • Debt Collection Scam - Fraudsters impersonate collection officer to trick you into repaying debts that have already been paid or do not even exist.
  • Fake Friend Call Scams - Scammer pretend to be someone victims knows, like a friend, family member or colleague, and contacts the victim through a phone call or messaging application.Scammer usually claims to be in some kind of urgent trouble and asking for financial assistance.This creates a sense urgency, causing the victim acts quickly without verifying the identity of the caller. Victims often only realised they have been scammed after contacting the real person whom the scammers had impersonated.

 

 

How to protect yourself?

  • Do not give out your personal or financial information to unfamiliar caller.
  • Never provide your banking details and debit /ATM card to anyone including someone claiming to be from government departments authorities.
  • Always verify the caller identity.
  • Make sure you have been given written notice with information about the debt before repayment.
  • Fraudster might ask you to pay taxes of fees in advance for financial relief, job or prize. Do not pay upfront for a promise. 
  • If you need help or suspect you have been scammed, call us at +603-2059 5566 or NSRC at 997