Please be informed that BOCNET will be permanently terminated on 30 June 2025. All services under BOCNET will no longer be available after this date.

Please migrate to iGTB NET immediately to avoid any service disruption.

For assistance, please contact us at +603-2059 5566 or visit the nearest BOC branch.

Dear Valued Customers,

Please beware of online banking scams (including but not limited to e-mail scams, phone scams, SMS scams etc) to protect yourself from being a victim of scammers. This is what you should do if you get a suspicious call / e-mail/ SMS link:

DO NOT reveal your user name, password or security token to any third party;

DO NOT download any unknown app to your mobile phone from unauthorized app distributor(s) or website(s);

DO NOT enter your internet banking user name & password on or via any website other than the Bank of China (Malaysia) Berhad’s China official website;

DO NOT respond to any suspicious phone calls or messages (including but not limited to phone call(s) / message(s) who claim to be an officer/representative from the statutory body or law enforcement agency). If any payment is requested, always validate the same via the official website / telephone number of the relevant statutory body office before effect actual payment;

DO NOT access the website via a hyperlink from an unauthorized or suspicious email; and DO NOT ignore the transaction notification alert generated by the Bank. Always stay vigilant and alert on the transaction notification and immediately contact the Bank if you do not effect such payment or transaction.

DO NOT attempt to login to BOCNET via unsecure web browser which doesn't have continuous developer support. We encourage customer to login to BOCNET using secure browsers with developer support such as Google Chrome  (v119 or above), Firefox (v115 or above) or Safari (v16 or above).

Always ensure you access to the Bank’s online banking services via the Bank’s official website at www.bankofchina.com.my

Please note that Bank of China Malaysia Berhad's BOCnet platform will only use the following SMS Short codes to communicate with our customer via SMS: 63998 and 68886. Customer should stay vigilant should you receive SMS from number other than the aforesaid short codes. 

Please call the Bank at 603-2059 5566 immediately if you encounter any suspicious call / e-mail / link. Customer may also report fraudulent transactions to National Scam Response Center (NSRC) at fixed phone number 997.

If you have any questions about the Bank’s online banking service or if you require further clarification, please refer to the Frequently Asked Questions on the Bank’s official website or call the Bank’s customer service hotline at 603-20595566 during working hours.