Announcement on changes of Personal eBanking features/services (Effective 21 June 2024)
Dear valued customers,
Please be informed that there will changes to Personal eBanking features/services. Kindly refer table below on the changes. This will be applied to all existing and new customers, with effect from 21 June 2024.
No |
Features/Services |
Start from 21 June 2024 onwards |
1 |
BOCnet Internet Banking web browser requirements
|
a. Google Chrome – Version 119 and above b. Microsoft Edge – Version 119 and above c. Mozilla Firefox – Version 115 and above d. Opera – Version 101 and above e. Apple Safari – Version 16 and above |
2 |
Minimum Mobile Operating System requirements |
a. iOS – Version 15 and above b. Android – Version 12 and above |
3 |
Cooling off period for Internet and Mobile Banking |
12 hours cooling off period apply when increase fund transfer limit |
4 |
Authentication for 1st party transfer (RM10k and above) |
Additional authentication with BOC Soft Token/eToken is required for 1st party fund transfer transaction amounting to RM10k and above within Bank of China Malaysia |
5 |
Forgot Username/Password via Mobile Banking app |
For retrieval of Username and reset of password, please ensure you have the email address which is registered with the bank. |
6 |
DuitNow QR (Domestic)
|
a. Default limit per transaction – RM300 b. Maximum limit per transaction – RM3,000 c. Maximum limit per day – RM9,999 |
7 |
DuitNow QR (Cross Border)
|
a. Default limit per transaction – RM300 b. Maximum limit per transaction – RM3,000 c. Maximum limit per day – RM9,999 |
Please feel free to contact us at +603-20595566 or visit any of our branches nationwide if you need further information.
Thank you.
Bank of China (Malaysia) Berhad
27 May 2024
